Commswise is a leading specialist in telecoms solutions in Oxfordshire and installs and maintains telecommunication systems from the most reputable brands in the telecoms industry. To help you with making an important decision on which setup or equipment you would need, we have listed below some factors to consider.
What are your objectives when people call you
For example, what happens if the call is not answered after four rings? What happens if the department or colleague is busy or absent?
How much do you want to pay
You can pay a few £100 or several £1000. We recommend the business telephone system that can expand and develop with your business and tailored to your budget.
What features do you need
This is an important question when selecting your telephone system to ensure that your equipment will support your present and future needs. This includes voice mail, call recording, auto attendant, wall boards, computer integration and many more.
Cloud based or premises based
With a cloud based hosted solution, your telephones connect to a central server over the internet. It is charged per user or “seat”. It is therefore ideally suited for small businesses, for example an estate agent which may have two – three offices with three phones in each, with transparency between branches. Our feature rich hosted platform Nimbus UC costs around £9.00 per month per seat and includes calls.
On site telephone systems or PBX are suitable for larger applications and, can be argued, provide more flexibility in call handling. An in house PBX will also support IP, digital and analogue telephone instruments, especially suitable for legacy telecom cabling.
VoIP or traditional lines
BT Openreach’s plan for the future is to replace traditional telephone lines with Voice over IP. Since VoIP and SIP trunk line rental is a fraction of traditional analogue and ISDN lines, it is really a question of whether your broadband connection would support the necessary bandwidth and we would be happy to advise.