Voice over IP & Voip telephone systems in general are littered with terms and concepts that might lead to confusion. However, there’s only a handful of terms that a buyer really needs to know – read on for the four major Voip Telephone concepts.
VoIP – Voice over Internet Protocol. This is an umbrella term for any form of voice communications where voice is carried over any IP network. This could, for example, be over your internal office data network, or over the Internet.
IP PBX – Remarkably similar to a conventional PBX, an IP PBX sends voice over an IP network (ie. using VoIP) rather than the PSTN.
Hosted VoIP/IP PBX – Your broadband connection carries voice traffic alongside data traffic, and extra PBX functionality (for example, voicemail) is held externally by a third party.
SIP/IAX/VoIP trunks – Use your broadband connection to make calls, often reducing the cost. Can be used in conjunction with an IP PBX for the “best of both worlds” – high quality calls for every day use while using trunks to save on international call charges.
VoIP vs conventional telephony
Voice over IP has become synonymous in the consumer press with Internet Telephony, which allows cheap or free phone calls for consumers and small businesses over their Internet connection. While the above is indeed a possibility, the implications for business are far more profound than lower cost, variable quality phone calls!
Simply put, Voice over IP allows you to do more for less. Rendering traditional PBX systems obsolete, VoIP PBX units offer increased flexibility and functionality, often delivering impressive cost and call quality advantages in the process.
Advantages of a Voip Telephone system
With cost effective solutions available for SMBs and enterprise, IP based PBXs can allow flawless and flexible communication without sacrificing reliability.